en+44 1534 741305 info@stbreladescollege.co.uk
en+44 1534 741305 info@stbreladescollege.co.uk

Reporting a concern

Advice for students, hosts and staff on who to speak to

All staff members, group leaders and hosts play a part in promoting the welfare of children and young people. We offer advice and guidance to all those involved on who they should speak to if they have a concern about student welfare.

Guidance for children
Guidance for staff/hosts
Who to contact

GUIDANCE FOR CHILDREN

It is important that students seek help, if they are being bullied, abused, worried they may be abused or have another safeguarding concern. Talking to an adult they can trust can help them to find ways to stop it from occurring.

WHY TALK TO SOMEONE

There are three important reasons:

1. to stop the bullying or abuse,
2. to start to get over what happened,
3. to protect other children.

WHO TO CONTACT

If a student has a concern, they can contact one of the following people:

  • Host or residence manager
  • Centre Manager
  • St Brelade’s College main school office
  • School Student Services department
  • Teacher
  • Activity Leader
  • Friend or relative
  • School emergency line (evenings & weekends)
  • School Principal

Telling someone about bullying or abuse may be very hard and can feel scary. Children or young people may be worried about what will happen if they talk about it, or if it will be believed. Sometimes it can help to write things down first. The person they talk to may want to report the abuse to another professional who can take steps to see that it stops.

CHILD HELPLINES

If it’s too difficult to talk to someone, a helpline can be contacted for useful advice. This can be done anonymously if preferred, and students can say as little or as much as they want.

GUIDANCE FOR STAFF & HOSTS

If there is concern about a child or adult’s welfare or a concern that a child is or may be at risk of abuse, staff/hosts should not assume that another agency or professional will act or is acting and do nothing.

  • Staff/hosts should report any safeguarding concerns or incidents to the DSS or DSL, documenting their concern on an incident report form. Appropriate follow up action will then be taken by the DSS/DSL.
    • Follow up action for a DSS: make an immediate referral to a DSL, documenting the concern, ensuring the child is safe first.
    • Follow up action for a DSL: make a referral to the Children and Families Hub, ensuring the child is safe first. In all instances the DSS and DSL should complete an incident report form.
  • In child protection cases, parents would be informed and consent gained when making a referral to the Children and Families Hub (unless this is not in the child’s best interest). In the event that the parent refuses consent, but child protection issues remain or the child is at immediate risk, a referral will be made regardless.
  • In all instances, the priority is to make/keep the child safe. If it is believed that a child is in danger, then the police should be contacted immediately (999/112).

PROCESS FOR REPORTING SAFEGUARDING CONCERNS/ABUSE

Hosts/staff are advised to follow the following process in the case of a safeguarding issue. View the process for reporting a concern.

ALLEGATIONS OF INAPPROPRIATE BEHAVIOUR/ABUSE INVOLVING STAFF/HOSTS

Where an allegation concerns the actions of St Brelade’s College employees it is the clear duty of the DSL to report the matter as set out in the St Brelade’s College safeguarding policy and the Safeguarding Partnership Board’s Managing Allegations Framework (MAF). In addition all staff should feel able to raise concerns about poor or unsafe safeguarding practices within the school, be aware how to do this and know that such concerns will be taken seriously by the senior safeguarding staff. If an allegation is made against a St Brelade’s College employee, a senior manager will need to clarify which action they intend to take and this may involve internal investigation. If the allegation is not referred directly to the Childrens and Families Hub, it will involve the Centre Manager contacting the Jersey Designated Lead (JDO) on 443566 who will assist in managing and overseeing the allegation independently. All allegations should be reported to the Children and Families Hub/JDO within one working day. Whilst under investigation, the action the school may take could include suspending the staff member (with or without pay) or the staff member being allocated a temporary different working role within the organisation. It is important to ensure that the action taken:

  • Protects the rights & wishes of the child.
  • Protects the rights of the member of staff concerned.
  • Enables the managers to take appropriate action either on behalf of the child or the staff member where appropriate.
  • Complies with record keeping procedures as laid out in Managing Allegations Framework (MAF) Jersey Safeguarding Partnership Board.
  • Does not compromise any criminal investigation.

Where there is a concern about the behaviour of a Senior Manager or DSL of St Brelade’s College, this can be reported to the Jersey Designated Lead (JDO) using the contact information above. All other child protection or safeguarding concerns involving staff, group leaders or hosts, should always be reported to DSL or Senior Manager.

FEEDING BACK TO THE PERSON WHO REPORTED CONCERNS

Rules of confidentiality dictate that it may not always be possible or appropriate for the DSL to feedback to hosts/staff who report concerns to them. Such information will be shared on a ‘need to know’ basis only and the DSL will decide which information needs to be shared, when and with whom. The primary purpose of confidentiality in this context is to safeguard and promote the child’s welfare.

WHO TO CONTACT

Find the details of school contacts and other organisations who may be able to help with regards to safeguarding issues.

CONTACT


DETAILS

School office (including safeguarding staff)
Mon – Fri 09h00 – 17h00

Tel: +44 1534 741305
Email: info@stbreladescollege.co.uk
Address: Mont Les Vaux, St Brelade, JE3 8AF

School emergency line (including safeguarding staff)
Evenings & weekends

Tel. +44 7797 714720
Tel. +44 7797 714723

School Designated Safeguarding Staff

Sid Brown (School Director / Designated Safeguarding Lead – DSS):

sid@stbreladescollege.co.uk Tel. +44 7797 714723
Natalie Roberts (Student Services Manager / Designated Safeguarding Lead – DSL):

natalie@stbreladescollege.co.uk
Lynsey Hamilton (Student Services Manager / Designated Safeguarding Lead – DSL):

lynsey@stbreladescollege.co.uk
Magali Camax (Operations Manager / Designated Safeguarding Staff – DSS):

magali@stbreladescollege.co.uk
Peter Michel (Director of Studies / Designated Safeguarding Staff – DSS):

peter@stbreladescollege.co.uk

Referral of safeguarding concerns by DSL

Matters concerning children:
Children and Families Hub:

Email: childrenandfamilieshub@gov.je

Telephone: +44 1534 519000
Matters concerning adults:
Single Point of Referral (SPOR) 

Email: SPOR@health.gov.je

Telephone: +44 1534 444440

Police / Ambulance

Telephone: 999 / 112

Agencies & helplines

Safeguarding Partnership Board – Coordinating work locally to safeguard children and adults.
Telephone: +44 1534 442752 Email: safeguardingpartnershipboard@gov.je
ChildLine – Free, confidential support for matters concerning children & young people.
Telephone: +44 800 1111 (Monday – Friday, 9:30 – 21:30 & weekends 11:00 – 20:00)
Jersey Youth Enquiry Service – Free confidential advice and information for 14 – 25 years.
Telephone: +44 800 7350010 Email: yes@youthservice.yc.je
Samaritans – Confidential emotional support for anyone who is in crisis.
Telephone: 116 123 Email: jo@samaritans.org
Dewberry House, Jersey Sexual Assault Referral Centre – Help and care for people who have been victims of sexual assault.
Telephone: +44 1534 482800 Email: dewberryhouse@gov.je
Adult mental health crisis line – 24/7 support for mental health issues
Telephone: +44 1534 445290
MIND Jersey – Information, support and practical help to those with mental health problems.
Telephone: +44 800 735 9404
Listening Lounge – Free of charge counsellors and peer workers.
Address: Charles Street, St Helier
Antiterrorist hotline – Hotline for reporting possible terrorist activity.
Telephone: +44 800 789 321
Report terrorist material online

CHILDREN (JERSEY) LAW 2002

The following people are NOT allowed to accommodate children:

  • Anyone who has had a child removed from his/her care by order of court.
  • Anyone who has been convicted of an offence against a child.
  • Anyone who has had an order made against him or her refusing or cancelling Registration under the Day Care of Children (Jersey) Law 2002 or the Children (Jersey) Law 1969.
  • Anyone who has been disqualified from acting as a foster parent.

ENHANCED DBS CHECK

This is only required if you are hosting juniors.

All members of your household aged 18 years or above undergoing an Enhanced DBS check (Disclosure & Barring Service). If you currently hold one, we can accept this as long as we are able to view the original certificate, it is within 3 months of date and/or it is registered on the update renewal service. If not, we will carry out a check for you free of charge*. You will then be obliged to register it on the update renewal service at a cost of £13 per year in order to keep your certificate valid. In certain circumstances, we reserve the right to carry out additional check with social services.

* St Brelade’s College will provide a DBS free of charge as long as you host for a minimum of 4 weeks in the year with us. If you host for under this length of time you will be required to pay back the DBS fee to the school (£50).

ENGLISH UK HOMESTAY CODE OF PRACTICE

  • To notify the school of any changes to your circumstances.
  • To encourage the student to speak English as much as possible at home.
  • To encourage the student to feel at home and to integrate him/her as a member of the household rather than a paying guest.
  • To provide a clean and comfortable student room.
  • To provide a home environment in which it is possible for the student to carry on his/her English Studies.
  • To provide the student with a balanced and appropriate diet.
  • To show concern for the welfare, safety and security of the student during his/her stay.
  • To give the student reasonable and regular access to bathroom and laundry facilities.
  • To maintain a close liaison with us and so be in a position to help resolve any problems that the student may encounter during his/her stay.
  • To respect the student’s cultural background and be sensitive to the needs of the student.
  • To agree to be present overnight in the home when hosting students unless specially arranged with us.

Reisedokumente

Für alle Besucher auf Jersey ist ein Reisepass erforderlich. Überprüfen Sie, ob Ihr Reisepass noch für die Reisedauer gültig ist.

Besucher, die über Großbritannien nach Jersey kommen, benötigen ab April 2025 eine elektronische Reisegenehmigung (ETA). Besucher, die direkt aus der EU nach Jersey kommen benötigen bis Ende 2025 keine ETA.

Überprüfen Sie die Reisebedingungen mit Ihrem Reisebüro oder Ihrer Fluggesellschaft /dem Fährunternehmen.

Zahlungsbedingungen

Nach der Buchungsbestätigung ist eine Anzahlung in Höhe von 200£ zu leisten. Die restlichen Kursgebühren sind spätestens vier Wochen vor Kursbeginn zu entrichten. Das St Brelade‘s College behält sich das Recht vor, Schüler abzuweisen, wenn die Kursgebühren nicht bezahlt wurden.

STORNOGEBÜHR

Mehr als 22 Tage vor Reiseantritt: Anzahlung von 200£
8 - 21 Tage vor Reiseantritt: Kosten für eine Woche (Unterrichtsgebühr & Kosten für die Unterbringung in der Gastfamilie / Residenz) + 200£ Anzahlung
1 - 7 Tage vor Reiseantritt: Gebühr in voller Höhe zu zahlen (Unterrichtsgebühr & Kosten für die Unterbringung in der Gastfamilie / Residenz)

Für Privatunterkünfte fallen gesonderte Stornogebühren an. Bitte beachten Sie die individuellen Hotelbedingungen.

Die Rückerstattung der Kursgebühr erfolgt in GBP auf dieselbe Karte oder dasselbe Konto, die/das für die ursprüngliche Zahlung verwendet wurde. Das St Brelade's College übernimmt keine Verantwortung für eine Differenz des erhaltenen Endbetrags aufgrund von Änderungen des zugrunde liegenden Wechselkurses.

VERSICHERUNG

Wir empfehlen den Schülern dringend, bei Reisebuchung eine Versicherung abzuschließen. Sie sollte folgende Risiken abdecken: krankheitsbedingter (z. B. wegen Covid-19) Reiserücktritt des Schülers vor der Abreise oder Abbruch der Reise, die Unkosten einer medizinischen Behandlung, Rücktransport und den Verlust persönlicher Gegenstände. Bei einigen Anbietern kann eine Sonderversicherung für Sprachkursteilnehmer abgeschlossen werden.

SCHÜLER MIT VISUM

Die Schüler müssen mindestens 25% als Anzahlung leisten und den Restbetrag bis mindestens vier Wochen vor ihrer Ankunft überweisen. Sollte das Konsulat kein Visum erteilen, die Buchung daher erfolglos sein, wird die Anzahlung minus 100£ Bearbeitungsgebühr rückerstattet.

Documents d’identité pour le voyage

Un passeport est requis pour tous les visiteurs de Jersey. Vous devez vous assurer que votre passeport sera valide durant la totalité de votre voyage.

Les visiteurs venant à Jersey via le Royaume-Uni auront besoin d’une Electronic Travel Authorisation/ETA (autorisation de voyage électronique) à partir d’avril 2025. Les visiteurs venant directement à Jersey depuis l’UE n’auront pas besoin d’ETA avant la fin de 2025.

Vous devez vérifier les conditions de voyage auprès de votre agent de voyage ou de votre compagnie aérienne/opérateur de ferry.

Conditions de paiement

Une fois que votre cours a été validé, vous aurez besoin d'effectuer un premier versement de 200£. Au moins 4 semaines avant le début du cours, vous devrez payer le montant restant. St Brelade’s College se réserve le droit de refuser de fournir les prestations (cours, logement, activités) à l’étudiant si les frais scolaire n’ont pas été réglés complètement.

FRAIS D’ANNULATION

Avis de 22 jours ou plus : 200£ d’acompte
8 - 21 jours de préavis : 1 semaine (frais de cours et famille d’accueil/résidence) + 200£ d’acompte
1 - 7 jours de préavis : Montant total des frais à payer (frais de cours et famille d’accueil/résidence)

Des frais d’annulations indépendants s’appliquent aux logements privés.

Les remboursements des frais des cours sont effectués en GBP sur la même carte ou le même compte que celui utilisé pour effectuer le paiement initial. St Brelade’s College décline toute responsabilité en cas de différence dans le montant final reçu en raison des variations du taux de change sous-jacent.

ASSURANCE

Nous conseillons vivement aux étudiants de souscrire une assurance au moment de la réservation du voyage. Cela devrait assurer une couverture dans le cas où l’étudiant doit annuler la formation avant le départ ou pendant son séjour en raison de facteurs tels que la maladie (par exemple, Covid-19), les frais médicaux d’urgence, les frais de voyage et les effets personnels, etc. Une assurance spéciale pour les séjours linguistiques peut être souscrite auprès de certaines compagnies d’assurance.

VISAS ÉTUDIANTS

Les étudiants doivent payer en amont un acompte de 25%, puis le solde restant au moins 4 semaines avant l’arrivée. Dans l’éventualité où le dossier serait annulé, une partie de l’acompte serait remboursée, déduisant une somme 100£ de frais administratifs.

Travel documentation

A passport is required for all visitors to Jersey. You should ensure there is sufficient validity on your passport to cover your trip.

Visitors coming to Jersey via UK will need an Electronic Travel Authorisation (ETA) from April 2025. Visitors coming directly to Jersey from the E.U. will not need an ETA until late 2025.

You should check the travel requirements with your travel agent or airline / ferry operator.

Payment terms & conditions

Once your course has been confirmed you will need to pay a deposit of £200. At least 4 weeks before the course starts you will need to pay the remainder of the course fee. St Brelade’s College reserves the right to refuse to provide services to students if the course fees have not been paid.

CANCELLATION FEE

22+ days notice: £200 deposit
8 – 21 days notice: 1 week (tuition & homestay/residence fees) + £200 deposit
1 – 7 days notice: Full fee payable (tuition & homestay/residence fees)

Separate cancellation fees apply to private accommodation. Please refer to the individual hotel terms.

Course fee refunds are made in £GBP to the same card or account used to make the original payment. St Brelade's College accepts no responsibility for any difference in the final amount received due to changes in the underlying exchange rate.

INSURANCE

We strongly advise students to take out insurance at the time of booking the trip. This should ensure cover if the student needs to cancel the course before departure or during their stay due to factors such as illness (e.g. Covid-19), emergency medical expenses, travel costs and personal belongings etc. Special insurance for language course students can be purchased from some insurance providers.

VISA STUDENTS

Students must pay at least 25% deposit in advance and the balance at least 4 weeks before arrival. In the event that the application is unsuccessful the deposit is returned less a £100 administration fee.

Process for reporting a concern